Introducing our new eLearning Training

No matter how big a company is, the importance of training staff both new and experienced, really cannot be underestimated and has lots of obvious benefits.  When a robust training plan is in place, employees feel valued as you are investing in them, increasing their ability and performance and it goes without saying, that good employees are at the core of any successful Business, not just cleaning.

At Insite Managed Services, we have recently partnered with one of our major suppliers and introduced a flexible and convenient on-board ‘eLearning tool’, which keeps our Cleaning Operatives proficient on all aspects related to cleaning.

A weekly training ‘mytraining’ video is emailed to our Cleaning Operatives, and it can be completed at their own pace with no disruption to cleaning schedules.  Designed to be used by all, it is easily accessible on mobiles with no pens or paper required.  The video lasts less than three minutes, followed with three short questions at the end, covering various basics of cleaning including:

  • COSHH Training
  • Colour Coding
  • Cross Contamination
  • Health & Safety
  • Care of Equipment
  • Kitchen and Washroom Training
  • Best Practice
  • Customer Service Training

IMS embraces a multicultural and diverse workforce, and although the video is in English it can be subtitled in several other languages if required.

Our HR Training, Health & Safety Coordinator Louise Carter monitors a log by pulling a report identifying which employees have started or finished their training.   Tracking the training in this way also helps us to identify where improvements or additional training from Area Managers may be necessary.  Employees are emailed a certificate for modules when they have been completed.

 

 

 

Louise has already been receiving some great feedback from the team, with some of our longstanding Cleaning Operatives mentioning that “the videos are very informative, easy to follow, and enjoyable to watch!”

Neil Webb, Managing Director at IMS stated, “Our hard-working staff are highly valued at IMS, and we have dramatically upped our game by introducing this fantastic eLearning Tool.  I am committed to providing the best possible resources, ensuring that we continue to deliver a ‘high level’ standard of cleaning to all our clients.”

If you would like to be part of our team, please contact the office today on 01344 845000.

We look forward to hearing from you.

Employee Of The Month – August 2019

We are delighted to announce that ‘Employee of The Month’ for August goes to Joaquim Soares, Supervisor at Ash Manor School who has been with IMS since 2018.  He was nominated for the award by his Area Manager, Svetlana Naneva, due to his constant commitment in exceeding his job responsibilities.

Malcolm Smith, Operations Manager at IMS states ‘Mr Soares really is an asset to us at IMS, no task is ever too small, and he is always willing to get stuck in!  It is people like him who ensures that the service to our clients remains first-class, which is pivotal to our continued success’

An Employee of The Month certificate, along with some Amazon shopping vouchers have been awarded to Joaquim, to show our gratification for his hard work.

 

 

Introducing the Employee of the Month scheme has been a chance to reward those in the team who have really stood out, and it is never an easy decision to make!

If you would like to join one of our School Cleaning Services team, please contact the office today on 01344 845000.  We look forward to hearing from you.

Insite Managed Services awards Special Recognition Award

At Insite Managed Services, we really are the best at what we do because we have the best employees, and we like to show our gratification and appreciation.  In addition to our ‘Employee of The Month’, this month we awarded a ‘Special Recognition Award’ to one of our outstanding cleaning operatives.

Natalia Wieczorek has worked for one of our clients from the Pharmaceutical sector in Slough, Berkshire since 2017.  When IMS attended a recent managerial meeting at the site, it was commented that Natalia is a fantastic and committed cleaning operative, she can be relied upon to do the job at hand and always has a smile!

So, a big thank you to Natalia for going ‘the extra mile’ to satisfy our customer, a certificate was awarded to her along with some Amazon shopping vouchers to show our gratification as a company.

Neil Webb, Managing Director at IMS states ‘I am extremely proud to receive such positive feedback from our client, I would like to express my appreciation and thank you to Natalia for her ‘hard work’, also a big thank you to all our brilliant employees for all the excellent work that you do!’

We are growing as a company and if you would like to become part of our friendly team please do get in touch with us on 01344 845000.